FUJIFILM ONLINE DATA PRIVACY NOTICE DATA PRIVACY STATEMENT
This Privacy Policy applies to the products, services, website(s) provided, mobile application(s) provided and/or the business conducted, FUJIFILM Asia Pacific Pte Ltd, (collectively and individually referred to as "THE COMPANY", "we", "our", "us") and explains how we handle Personal Data and comply with the requirements of Singapore's Personal Data Protection Act ("PDPA"). We are committed to protection of data privacy, transparency and choice of individual persons who visit this website ("You"). If You reside in the Republic of Singapore, the controller of Your Personal Data as defined herein is FUJIFILM Asia Pacific Pte. Ltd, with its principal place of business at 10 New Industrial Road, Fujifilm Building, Singapore 536201.This Privacy Policy will assist you in understanding how we collect, use, disclose and/or process the Personal Data you have provided to us or that we possess about you, as well as to assist you in making an informed decision before providing us with any of your Personal Data. The term "Personal Data" refers to information that is connected to you as an identifiable individual, defined under the PDPA to mean data, whether true or not, about an individual who can be identified from that data, or from that data and other information to which an organisation has or is likely to have access ("Personal Data"). This may include your name, address, telephone number, email address, date of birth, gender, credit card details, Beauty Profile information, photographs, personal images, information about your purchases or preferences, and any other information collected by us where you are identified or identifiable.
If you, at any time, have any queries about this Privacy Policy or any other queries in relation to how we may manage, protect and/or process your Personal Data, please email our Data Protection Officer at astalift.sg@fujifilm.com.
This Privacy Policy is subject to Singapore laws.
BY USING THIS WEBSITE, YOU CONSENT TO OUR COLLECTION AND USE OF THE PERSONAL DATA AS SET FORTH IN THIS PRIVACY POLICY.
1. PURPOSE & SCOPE APPLICATION
1.1 Definition & purpose
(a) Except as otherwise specified herein, the following terms have the
respective meanings set forth below for all purposes of this online data
privacy policy ("This Privacy Policy"):
i. “Act”: Singapore Personal Data Protection Act 2012 as amended from
time to time and the relevant version in force at the time of
application of This Privacy Policy including subsidiary legislations and
Personal Data Protection Commission’s Advisory Guidelines;
ii. “Personal Data”: Data (regardless of its authenticity) about an
individual, a natural person who can be identified from such data, or
from such data in combination with other information to which the
Company may have access, including the meaning otherwise as defined in
the Act;
iii. “Process”: Carrying out of any operation or set of operations in
relation to Personal Data including, recording; holding; organisation;
adaptation or alteration; retrieval; combination; transmission; erasure;
or destruction, and including the meaning otherwise as defined in the
Act; and
iv. “Website(s)”: Website(s) are managed and operated by the Company and
which start with the URL: astalift.com.sg
(b) This Privacy Policy describes the way in which the Company manages
and Processes the Personal Data and Your rights and responsibilities in
relation to Your Personal Data collected on Our Website(s) (“Your
Personal Data”).
1.2 Scope of Application
This Privacy Policy only applies to Your Personal Data and does not apply to the Personal Data collected on individual websites other than the Website(s) including social media features and widgets (either hosted by third party or hosted directly on Our Website(s). The management of such Personal Data shall be governed by relevant terms of applicable policies of respective organisations providing such websites.
2. MANAGEMENT & PROCESSING OF YOUR PERSONAL DATA
2.1 Purpose of Use of Your Personal Data
The Company will/may collect, use, disclose and/or process your Personal
Data for one or more of the following purposes:
(a) administering, facilitating, processing and/or dealing in any
matters relating to your use or access of the Site. Without limiting the
generality of the foregoing, if you:
(i) gain access to or sign in to the Site, using your login credentials
of a Social Networking Site, or (ii) use any features of a Social
Networking Site such as its widgets, plug-ins and browser push
notifications, made available to you on our Site, it may result in
information or your Personal Data being collected or shared between us
and the third party. For example, if you use Facebook’s “Like” feature,
Facebook may register the fact that you “liked” a product and may post
that information on Facebook. (“Social Networking Site” refers to an
online or digital platform owned or operated by a third party, that is
used by people to build social networks or social relations, or to
interact, with other people, such as but not limited to Facebook,
Instagram, Twitter). By your proceeding pursuant to (i) or (ii) above,
you consent to such collection, use or disclosure of your Personal Data;
(b) monitoring, processing and/or tracking your use of the Site in order
to provide you with a seamless experience, facilitating or administering
your use of the Site, and/or to assist us in improving your experience
in using the Site;
(c) assessing and processing your request for the purchase of and/or
subscription to our products and/or services;
(d) registering you as a customer of THE COMPANY and/or to deal with,
process and/or administer the account that you may open with us,
including to facilitate your transactions or activities on the Site, or
your transactions or activities with us;
(e) administering, facilitating, processing and/or dealing with your
relationship with us, any transactions or activities carried out by you
on the Site or at our retail stores. This includes processing your
application, orders and payment transactions; implementing transactions
and the supply of products and/or services to you that you have
requested. Without limiting the generality of the foregoing, should you
make a purchase to be delivered to a third party recipient, you consent
to us disclosing Personal Data that identifies you, to the said third
party recipient (such as but not limited to your name). Further, you
acknowledge and agree that delivery of your purchase could involve
disclosure of certain Personal Data about you to bring about delivery of
the same such as your name and contact details, which may be disclosed
on the cover of the parcel, on an envelope or a delivery related
document, as the case may be, which could be seen by third parties who
view such parcel, envelope or said document;
(f) carrying out your instructions or responding to any enquiry given by
(or purported to be given by) you or on your behalf including responding
to your customer service enquiries and complaints; or responding to or
dealing with your interactions with us;
(g) contacting you or communicating with you via phone/voice call, text
message and/or fax message, email and/or postal mail for the purposes of
administering and/or managing your use of the Site, your membership (if
applicable) and/or account with us, your relationship with us or any
transactions made by you with us. You acknowledge and agree that such
communication by us could be by way of the mailing of correspondence,
documents or notices to you, which could involve disclosure of certain
Personal Data about you to bring about delivery of the same as well as
on the external cover of envelopes/mail packages;
(h) sharing or disclosing (at our discretion) your suggestions,
comments, feedback or content (including audio, video etc.)
(collectively “Feedback” ) that you provide through Social Networking
Sites, to the Site or to us (including at the retail stores), with other
users of the Site or with the public, for publicity and/or promotion
purposes with a view to marketing or showcasing the business of The
Company, and/or to acquiring customers, and/or for the purpose of
providing the public with your Feedback which may be useful for the
public’s purchasing decision or for the public’s information or
otherwise. This includes us disclosing your name together with your
Feedback. Without limiting the generality of the foregoing, in the above
regard, your Feedback and name may/will be published or shared by us on
public media platforms such as the newspaper, the Internet, in our
(including our affiliates’) annual reports (if any) etc., and/or
incorporated as part of The Company’s marketing collaterals/materials or
corporate video to be disclosed to the public, and you hereby consent to
the same. Do not provide us with Feedback if you do not wish for such
Feedback to be disclosed to the public. If you wish to give us your
Feedback without it being disclosed to the public, please separately
email our Customer Department at astalift.sg@fujifilm.com and
head the subject of your email with the word “Confidential”;
(i) where you have provided your consent to us, whether such consent was
obtained through the Site, the retail store(s) or otherwise, sharing
your Beauty Profile Personal Data with or disclosing your Beauty Profile
Personal Data to other users of the Site or with/to the public, through
the Site or any other media (whether print, online or otherwise) or
communication platform as we so choose, at our discretion, such as but
not limited to as part of The Company’s marketing collaterals/materials
or corporate video. “Beauty Profile Personal Data” includes your name,
skin type/ concerns, and other information which you provide;
(j) carrying out due diligence or other screening activities (including
background checks) in accordance with legal or regulatory obligations
(whether Singapore or foreign Country/Region) applicable to us or our
affiliates/associated companies, the requirements or guidelines of
governmental authorities (whether Singapore or foreign Country/Region)
which we determine are applicable to us or our affiliates/associated
companies, and/or our risk management procedures that may be required by
law (whether Singapore or foreign Country/Region) or that may have been
put in place by us or our affiliates/associated companies;
(l) to prevent or investigate any fraud, unlawful activity or omission
or misconduct, whether or not there is any suspicion of the
aforementioned; dealing with and/or investigating complaints;
(m) complying with or as required by any applicable law, court order,
order of a regulatory body, governmental or regulatory requirements of
any jurisdiction applicable to us or our affiliates/associated
companies, including meeting the requirements to make disclosure under
the requirements of any law binding on us or our affiliates/associated
companies, and/or for the purposes of any guidelines issued by
regulatory or other authorities (whether of Singapore or elsewhere),
with which we or our affiliates/associated companies are expected to
comply;
(n) complying with or as required by any request or direction of any
governmental authority (whether Singapore or foreign Country/Region)
which we are expected to comply with; or responding to requests for
information from public agencies, ministries, statutory boards or other
similar authorities (including but not limited to Singapore Customs and
Ministry of Health) (whether Singapore or foreign Country/Region). For
the avoidance of doubt, this means that we may/will disclose your
Personal Data to such parties upon their request or direction;
(o) conducting research (including customer research), surveys, market
surveys, analysis and/or development activities (including but not
limited to data analytics, surveys and/or profiling) to improve our
services and facilities, or to improve our understanding of your
interests, concerns and preferences, in order to enhance any continued
interaction between yourself and us connected or in relation to the
Site, or improve any of our products or services. Without limiting the
generality of the foregoing, we may/will in this regard send you surveys
or request a face to face interview survey, by way of email or postal
mail;
(p) storing, hosting, backing up (whether for disaster recovery or
otherwise) of your Personal Data, whether within or outside Singapore;
(q) facilitating, dealing with and/or administering external audit(s) or
internal audit(s) of the business of THE COMPANY or that of its
affiliates/related corporations;
(r) for marketing purpose and in this regard, we would be providing you
with marketing, advertising and promotional information, materials
and/or documents relating to products, contests, services and/or events
(including those of third party organisations whom THE COMPANY may
collaborate with) that THE COMPANY (including its affiliates/related
corporations) or such third party organisations may be selling,
marketing, offering, organizing, involved in or promoting, whether such
products, services and/or events exist now or are created in the future:
(i) by way of postal mail, electronic transmission to your email
address(es), other forms or harnessing other technologies (such as
geo-location technology) or other technologies on your computers, and/or
through other modes of communication that is not one or more of the
following 3 DNC Modes, by way of the 3 modes of communications of voice
calls, text messages or faxes (the “3 DNC Modes” ), in compliance with
the PDPA. You may opt out of this or withdraw from this at any time by
sending an email to our Data Protection Officer. For the avoidance of
doubt, unlike (ii) below, the application of or your acceptance of or
your consent to, this Privacy Policy, constitutes your consent to this
subparagraph (i); and/or
(ii) if you have separately expressly consented to one or more of the 3
DNC Modes to your Singapore telephone number, in compliance with the
requirements of the PDPA. For the avoidance of doubt, this subparagraph
is without prejudice to subparagraph (o) above for which you have hereby
consented to us contacting you for a survey, which you may subsequently
opt out of by sending our Data Protection Officer notice;
(s) to implement and maintain our information technology systems,
including to store and process Personal Data in computer databases and
servers located within and outside Singapore;
(t) anonymization of your Personal Data. In this regard, you acknowledge
that Personal Data that has been anonymized is no longer Personal Data
and the requirements of the PDPA would no longer apply to such
anonymized data;
(u) record-keeping purposes and producing statistics and research for
internal and/or statutory reporting and/or record-keeping requirements,
of THE COMPANY or of its affiliates/related corporations; and
(the purposes set out in this paragraph 2.1 above shall be collectively
referred to as the “Purposes”).
2.2 Provision Of Third Party Personal Data By You
Should you provide us with Personal Data of individual(s) other than
yourself, you represent and warrant us and you hereby confirm that :
(a) prior to disclosing such Personal Data to us, you would have and had
obtained consent from the individuals whose Personal Data are being
disclosed to us, to:
(i) permit you to disclose the individuals’ Personal Data to us for the
Purposes; and
(ii) permit us to collect, use, disclose and/or process the individuals’
Personal Data for the Purposes, as set out in paragraph 2.1 above;
(b) any Personal Data of individuals that you disclose to us is
accurate; and
(c) you are validly acting on behalf of such individuals and that you
have the authority of such individuals to provide their Personal Data to
us to collect, use, disclose and process such Personal Data for the
Purposes.
2.3 Collection of Your Personal Data
(a) In principle, You may view the Website(s) without disclosing Your
Personal Data. However, some of Our services (such as news distribution,
user registrations and sending email or inquiry to the Company) may
require You to provide us with Your Personal Data;
(b) Our Website(s) may collect information such as which content You
have viewed within the Website(s), which other website You have referred
to through the Website(s), or any other aggregated data for actions
taken on our Website(s) that do not specifically indentify You. In the
process of collecting such information, which purpose is to improve the
usability of our Website(s), information shall not be collected in a
manner in which You may be indentified nor shall You be identified
during the process of information analysis.
(c) You have no obligation to provide any of the Personal Data requested
by us. However, depending on circumstances, it may be the case that if
you do not provide the requested Personal Data, we may not be able to
provide you with certain products and services, or transact with you,
that depend on the collection, use or disclosure of your Personal Data.
2.4 Non-Disclosure of Your Personal Data
(a) The Company will not disclose or supply, share or otherwise
distribute Your Personal Data to third parties except when:
i. Your consent is given in advance or deemed to be given pursuant to
the Act;
ii. it is necessary to commission operations to the Company’s affiliates
worldwide;
iii. the Company determines, from Your inquiry in relation to Our
products/services, that it is appropriate for the Company’s affiliates
worldwide providing the Company’s products/services to respond to the
customer’s inquiry;
iv. You order products or use other services which require a fee. Your
name, address, credit card number, and other information is disclosed to
financial institutions or other parties for payment settlement;
v. Our business is assigned or transferred either by operation in law or
otherwise including mergers, consolidations and dissolution or transfer
of operations;
vi. Your Personal Data disclosure is required by relevant laws and
regulations, or such disclosure is otherwise necessary in support of any
criminal or other legal investigation or proceeding conducted by
relevant authorities; or
vii. there is an immediate need for disclosure to protect human life or
human rights.
(b) We will disclose Your Personal Data for the above listed cases only
to the third parties who have agreed with us:
i. to use Your Personal Data only for the purpose agreed upon in
advance;
ii. not to sell Your Personal Data to any other third parties; and
iii. not to disclose Your Personal Data to any other third parties
except as may be required by law.z
2.5 Retention of Your Personal Data
The Company will retain Your Personal Data pursuant to the Act. We will cease retention of Your Personal Data or remove the means by which any information can be associated with Your Personal Data, as soon as retention no longer serves the purpose for which it was collected for, and is no longer necessary for legal or business purpose.
2.6 Cross-Border Data Transfer
We are a global group of companies and have databases in different countries, some of which are operated by one of our affiliates or by third parties on behalf of them. We may transfer Your Personal Data to one of the Company’s database outside Your country of domicile. We will ensure that all cross-border data transfer shall be in compliance with This Privacy Policy and applicable laws and regulations. If Your Personal Data are transferred to countries which may not necessarily require an adequate level of protection for Your Personal Data compared with the level provided by the Act, we will make reasonable efforts to ensure effective levels of data protection.
2.7 Security Measures
Your Personal Data provided shall be managed in an appropriate manner under the responsibility of each division of the Company that receives such Personal Data. We use data networks protected by industry standard firewall and password protection and take reasonable measures to protect Your Personal Data from loss, misuse, unauthorised access, disclosure, alteration or destruction.
3. YOUR RIGHT OF ACCESS, CORRECTION, DELETION & WITHDRAWAL OF CONSENT
3.1 Accessing, Updating or Correcting Your Personal Data
(a) You may request to access, update, correct or delete Your Personal
Data (or any part thereof) or withdraw Your Consent or object to
management and Processing of Your Personal Data. In the case of
electronic direct marketing, We will provide You with a method to opt
out of receiving further marketing materials or with a method to opt in
if required by relevant laws and regulations.
(b) If you want to exercise Your rights set forth above or have any
questions or concerns in relation to Your Personal Data, please contact
the Data Protection Officer of the Company at ffap.dpo@fujifilm.com.
with the following information:
i. Copies of proper identification of You;
ii. Name of the Website(s) where You provided Personal Data; and
iii. Specific information regarding Your Personal Data that You would
like to access, or request for updating, correcting or deleting.
3.2 Exceptions and Prohibitions
Your request made under Section 3.1 hereof will be subject to the statutory exceptions and prohibitions stipulated by the Act and/or any other applicable laws and regulations.
4. USE OF COOKIES & INTERNET TAGS
4.1 Cookies
(a) Cookies are a mechanism to store information, including the
recording of a user’s browsing activities, in order to facilitate more
convenient use of websites. The Company uses “session-cookies” for
privacy protection purposes. For more detailed information about
cookies, please visit http://www.allaboutcookies.org.
(b) The Website(s) may use cookies for the following purposes while
ensuring that the identity of the user is not disclosed.
i. To provide the “Save Password” function for members-only websites
where customers and/or visitors input their ID and password to view
content;
ii. To analyse customer and visitors’ access to the Website(s) in order
to improve operability or to identify the cause of problems on the
Website(s);
iii. To display the most appropriate advertisements on third party sites
based on customer interests or previous usage of the Website(s);
iv. To enhance services; or
v. To prompt customers and/or visitors to re-enter their password for
security purposes after a certain period of time has elapsed.
(c) The Company may save and refer to cookies via a third party being
outsourced by the Company for the delivery of advertisements.
(d) By changing the settings on the Internet browser, You may disable
their cookies or set it so that a warning will appear on the computer
screen before cookies are issued. However, some services provided
through the Website(s) may not be usable if cookies are disabled.
4.2 Internet Tags & Third Party Web Partners
The Company may use internet tags such as Web Beacons (also known as a clear Graphic Interchange Format (GIF) or a pixel tag and may deploy these tags through a third party advertising partner or a Web analytical service partner (collectively “Third Party Web Partners”) located outside Singapore and they may store the respective information outside Singapore. Our Third Party Web Partners may be able to collect Your Personal Data because of these internet tags and cookies and may provide us with reports summarising Your Website activities. We use internet tags to measure Your responses to the Website(s).
5. Problems, queries or complaints
5.1 If you have any queries relating to our Privacy Policy, or if you wish to request for access to or correction of your Personal Data or to withdraw your consent, please contact or send your request to our Data Protection Officer by email to astalift.sg@fujifilm.com.
5.2 You may also contact us at the details above if you have a complaint about how we have handled your Personal Data. We will investigate your complaint and will use reasonable endeavours to respond to you in writing as soon as possible.
6. General
6.1 Your consent that is given pursuant to this Privacy Policy is additional to and does not supersede any other consents that you provided to us with regard to processing of your Personal Data.
6.2 For the avoidance of doubt, in the event that Singapore Personal Data protection law permits an organisation such as us to collect, use or disclose your Personal Data without your consent, such permission granted by the law shall continue to apply.
7. USE OF DNT & SOCIAL MEDIA FEATURES AND WIDGETS
7.1 Do-Not-Track
You may prevent tracking of Your online activity by setting a
Do-Not-Track signal (“DNT”) in Your browser that alerts websites You
visit that You do not want them to collect certain information about
You. However, Our Website(s) may not recognise or take action in
response to DNT signals from Web browsers. For more detailed information
about DNT, please visit https://allaboutdnt.com.
Our Website(s) include social media features, such as Facebook’s “Like”
button, and widgets, such as the “Share This” button or interactive
mini-programmes that run on the Website(s). These features are
recognisable by their third party brand and may collect Your IP address,
pages You are visiting on our Website(s) and set a cookie to enable the
feature. Social media features and widgets are either hosted by a third
party or hosted directly on our Website(s). You interaction with these
features shall be governed by respective privacy policies of individual
organisations providing such features.8. GOOGLE ANALYTICS
The Company uses Google Analytics service offered by Google Inc. for the
purpose of evaluating the use of Website(s), optimising traffic to and
between Website(s) or integrating Web pages where appropriate. The
information generated by the cookies about Your use of Website(s),
including Your IP address, will be anonymised and transmitted to Google
servers. For more information on IP anonymisation, please refer to
https://support.google.com/analytics/answer/2763052.
7.2 Social Media Features and Widgets
Our Website(s) include social media features, such as Facebook’s “Like” button, and widgets, such as the “Share This” button or interactive mini-programmes that run on the Website(s). These features are recognisable by their third party brand and may collect Your IP address, pages You are visiting on our Website(s) and set a cookie to enable the feature. Social media features and widgets are either hosted by a third party or hosted directly on our Website(s). You interaction with these features shall be governed by respective privacy policies of individual organisations providing such features.
8. GOOGLE ANALYTICS
The Company uses Google Analytics service offered by Google Inc. for the purpose of evaluating the use of Website(s), optimising traffic to and between Website(s) or integrating Web pages where appropriate. The information generated by the cookies about Your use of Website(s), including Your IP address, will be anonymised and transmitted to Google servers. For more information on IP anonymisation, please refer to https://support.google.com/analytics/answer/2763052.
9. THIRD PARTY LINKS ON OUR WEBSITE(S)
The Privacy Policy shall not apply to other websites owned by third parties to which we may provide links (as in the link to Google Analytics in the above Section 6). The Company cannot guarantee the privacy standards of third parties links on Our Website(s) or be responsible for the contents of such third party website linked on Our Website(s).
10. PERSONAL DATA FROM A MINOR
The Company will not knowingly collect, use or disclose any Personal Data from a minor under the age of 18. Any Personal Data provided by a minor must be submitted with a written consent from a person with parental responsibility such as a parent or guardians through direct off-line contact.
11. CHANGES TO THIS PRIVACY POLICY
The Company will not knowingly collect, use or disclose any Personal Data from a minor under the age of 18. Any Personal Data provided by a minor must be submitted with a written consent from a person with parental responsibility such as a parent or guardians through direct off-line contact.